New hours: M-F 10-4, Sat 10-5. By appt or curbside pickup only.
919-286-3801 Retail/Repair - 919-251-9401 Remote Lessons
919-286-3801 Retail/Repair - 919-251-9401 Remote Lessons
High Strung Violins & Guitars
Repair Procedures in a COVID-19 Era
May, 2020
There is no safe way to disinfect an instrument due to the relationship between alcohol and varnish, and current CDC data shows the COVID-19 virus could live on a wood surface up to four days. (Please DO NOT USE ANY TYPE OF ALCOHOL wipes before or after your repair as it can cause serious damage to your instrument.)
When you drop off an instrument for repair, be aware that you are assuming a low but potential risk for transmitting or receiving the virus. To reduce the possible transmission of the virus between customers and employees, High Strung has changed its check-in and repair procedures.
You must make an appointment to drop off your repair. (We have no walk-in hours.) We will check in it, evaluate it for repair and call or email you (your preference) with the estimate for repair and any other notes. At that point you can approve or decline the repairs and you will be given a completion date and appointment day/time for pickup. You can pay for the repairs in advance by phone, or at the time of pickup.
If you have any additional or special concerns, let us know when you call. Below are the practices we are implementing.
TO SCHEDULE AN APPOINTMENT please email:
peter.daaleman@highstrungdurham.com (VIOLIN, VIOLA, CELLO)
will@highstrungdurham.com (GUITAR, MANDOLIN, ELECTRIC BASS, BANJO, UKULELE)
Here’s what we pledge to you, for your safety and our own:
-Face masks will be worn at all times by both customers and employees
-No walk-in service for repairs
-Exchange of instruments for pickup and drop-off will be done outdoors
-Parties are limited to one repair tech and one customer “plus one” (i.e, you and one friend or relative)
-Techs will wash their hands before, during, and after working on your instrument
-Techs will disinfect the instrument case after pickup, and before and after repair
-Techs will wear gloves to transfer the instrument between customer and repair department
-Payment over the phone is preferred
-We offer an optional 4-day Instrument Quarantine Period before evaluation or after repair
-We are limiting the number of instruments we will allow in the shop for repair at any given time
Thank you for your understanding and cooperation, and stay well.
Repair Procedures in a COVID-19 Era
May, 2020
There is no safe way to disinfect an instrument due to the relationship between alcohol and varnish, and current CDC data shows the COVID-19 virus could live on a wood surface up to four days. (Please DO NOT USE ANY TYPE OF ALCOHOL wipes before or after your repair as it can cause serious damage to your instrument.)
When you drop off an instrument for repair, be aware that you are assuming a low but potential risk for transmitting or receiving the virus. To reduce the possible transmission of the virus between customers and employees, High Strung has changed its check-in and repair procedures.
You must make an appointment to drop off your repair. (We have no walk-in hours.) We will check in it, evaluate it for repair and call or email you (your preference) with the estimate for repair and any other notes. At that point you can approve or decline the repairs and you will be given a completion date and appointment day/time for pickup. You can pay for the repairs in advance by phone, or at the time of pickup.
If you have any additional or special concerns, let us know when you call. Below are the practices we are implementing.
TO SCHEDULE AN APPOINTMENT please email:
peter.daaleman@highstrungdurham.com (VIOLIN, VIOLA, CELLO)
will@highstrungdurham.com (GUITAR, MANDOLIN, ELECTRIC BASS, BANJO, UKULELE)
Here’s what we pledge to you, for your safety and our own:
-Face masks will be worn at all times by both customers and employees
-No walk-in service for repairs
-Exchange of instruments for pickup and drop-off will be done outdoors
-Parties are limited to one repair tech and one customer “plus one” (i.e, you and one friend or relative)
-Techs will wash their hands before, during, and after working on your instrument
-Techs will disinfect the instrument case after pickup, and before and after repair
-Techs will wear gloves to transfer the instrument between customer and repair department
-Payment over the phone is preferred
-We offer an optional 4-day Instrument Quarantine Period before evaluation or after repair
-We are limiting the number of instruments we will allow in the shop for repair at any given time
Thank you for your understanding and cooperation, and stay well.
Bowed Instrument Repair PricingPlease note, these prices are guidelines. Your actual estimate and eventual cost may vary from these prices depending on the state of your instrument.
NOTE: Cheaply-made instruments incur an additional fee because they are more difficult to work on. (TRANSLATION: it takes more effort to work on them because THEY ARE MORE LIKELY TO BREAK EASILY). Violin Viola Cello
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STRING CHANGES"Ch-ch-ch-ch-CHANGES!!" (What, no David Bowie fans out there?!?)
Listen, it's not just a string change...it's a STRING EXPERIENCE. You won't be disappointed! (Cost of strings additional; not included.) Your instrument will come back to you clean and happy. VIOLINS, VIOLAS, CELLOS FREE w/purchase of strings. Otherwise, $10.00 a la carte. OTHER STRINGED INSTRUMENTS We handle basic repairs (set-ups, fret level/dressing, crack repairs, bridge reglues) for guitar, mandolin, ukulele, dulcimer... Most things with strings. Prices will vary, of course, but here is a basic list:
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meet our luthiers...
BOWED REPAIRS
Peter Daaleman is our Bowed Instrument Technician, handling customer repairs and the High Strung rental fleet. A string player himself, Peter's focus is on providing players with instruments that are comfortable to play, easy to tune, and sound their best. Be it a new instrument or an old one, with "the Daaleman touch", you'll never want to stop playing it!
Peter has studied with luthier Damon Walker the UNH Violin Craftsmanship Institute. A local musician and composer, he is involved in multiple projects including creating music for the meditation/mindfulness community. Peter graduated from UNC-CH with a Bachelor’s degree in Music, specializing in Jazz Studies.
Peter Daaleman is our Bowed Instrument Technician, handling customer repairs and the High Strung rental fleet. A string player himself, Peter's focus is on providing players with instruments that are comfortable to play, easy to tune, and sound their best. Be it a new instrument or an old one, with "the Daaleman touch", you'll never want to stop playing it!
Peter has studied with luthier Damon Walker the UNH Violin Craftsmanship Institute. A local musician and composer, he is involved in multiple projects including creating music for the meditation/mindfulness community. Peter graduated from UNC-CH with a Bachelor’s degree in Music, specializing in Jazz Studies.
Will Postlethwait
FRETTED REPAIRS
Will Postlethwait has been working on fretted instruments informally for well over a decade, and has apprenticed with Lee Raymond. (She trained at the Summit School of Guitar Building and Repair in the 1990s). He has also attended workshops with Bob Smakula at the Augusta Heritage Center. In addition to handling repairs, Will is also our "go to guy" for advice on guitar purchases, since he is the chief person responsible for selecting the guitars that High Strung sells. A bass player, with a degree in music from UNC-G, Will continues to perform in the Triangle area (or did, pre-COVID) and occasionally to teach.
Will Postlethwait is our fretted instrument guru. As a guitarist and bass player, he brings an understanding of the mechanics, as well as his intuition as a musician, to diagnose and fix almost anything with frets.
Will Postlethwait has been working on fretted instruments informally for well over a decade, and has apprenticed with Lee Raymond. (She trained at the Summit School of Guitar Building and Repair in the 1990s). He has also attended workshops with Bob Smakula at the Augusta Heritage Center. In addition to handling repairs, Will is also our "go to guy" for advice on guitar purchases, since he is the chief person responsible for selecting the guitars that High Strung sells. A bass player, with a degree in music from UNC-G, Will continues to perform in the Triangle area (or did, pre-COVID) and occasionally to teach.
Will Postlethwait is our fretted instrument guru. As a guitarist and bass player, he brings an understanding of the mechanics, as well as his intuition as a musician, to diagnose and fix almost anything with frets.