Store Hours: Monday-Wednesday 12:00pm- 6:00pm; Thursday-Saturday 10:00am-6:00pm
Credit Card over-charges for
rental & Lesson customers
Please help us to help you by reading the following and getting in touch asap, if you were overcharged for May.
Please notify us of erroneous charges on your account. We just switched pay processors and 5/1 was the first time running autopays in the new system. You are not the only customer to be affected by this and we apologize for the frustration that this has caused you. We are working with the processor to identify how this occurred and we will make sure the issue is corrected. Please accept our apologies for this situation and know that we will work with you to make it right. Thank you for your patience while we figure this out.
We will need the following information, which can be telephoned (919-286-3801) or emailed to gail [at] highstrungdurham.com
1.) Your name
3.) Exact total amount charged (per your records)
5.) Card type, last 4 digits of card # & expiration date
6.) Is it a Credit Card OR a card associated with a Bank Account?
7.) Date of charge, per your records
8.) Your phone number
9.) Your email address
**if you are willing/able to provide a screen shot, picture or scan of your record by email,
that would be very helpful
Please notify us of erroneous charges on your account. We just switched pay processors and 5/1 was the first time running autopays in the new system. You are not the only customer to be affected by this and we apologize for the frustration that this has caused you. We are working with the processor to identify how this occurred and we will make sure the issue is corrected. Please accept our apologies for this situation and know that we will work with you to make it right. Thank you for your patience while we figure this out.
We will need the following information, which can be telephoned (919-286-3801) or emailed to gail [at] highstrungdurham.com
1.) Your name
3.) Exact total amount charged (per your records)
5.) Card type, last 4 digits of card # & expiration date
6.) Is it a Credit Card OR a card associated with a Bank Account?
7.) Date of charge, per your records
8.) Your phone number
9.) Your email address
**if you are willing/able to provide a screen shot, picture or scan of your record by email,
that would be very helpful
Best of the indy finalists!!
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We are so happy to announce that we are finalists for Best Music Lessons AND Best Place to Buy a Music Instrument in the Triangle!!
So if you like our instructors, instruments, staff & more, please vote for us! We would really appreciate the support! *This is only the nomination period which narrows the options for winner to the top 4 nominees. Voting for nominees closes on April 8th. The final ballot is open from April 23rd-May 20th so be sure to click "Nominate" and don't forget to return to vote us for BEST in the TRIANGLE!* Best of luck to everyone!! Click here to vote |
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Inc. Magazine features High Strung in its Small Business Week articles.
We are honored to have been selected by Inc. Magazine for their series on small businesses that cherish and nurture ties to their communities. You can read the article here:
Inc. Magazine: Beloved Community Fixtures 
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Upcoming Instrument
Petting Zoo Click here for more details! 
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high strung school of music
Have fun learning! Private lessons, group classes, learning jams, and more. High Strung can help you find the right teacher for your learning style. More about the School >>
rent instruments
High Strung is the leading choice in the Triangle area for high-quality rental instruments. Whether you're learning an instrument in school, or you just want to "try before you buy" a stringed instrument, stop by and let us assist you in finding the right fit for you! More about Rentals >>
HS COMMUNITY SPOTLIGHT
Meet Tiki, our resident feline. Tiki has been in charge of Customer Care since 2006 and has made no mention of retiring. More about Tiki >>
check out our blog!
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"LIKE" High Strung
We know you're on Facebook...why not Like High Strung's page while you're there? Special Friends-only chances to win guitars, attend workshops, and other exclusive opportunities..."Like" HS now >>
HS NEWS
Courtney Clapp & her Crafter: picture-perfect!
Workshops & More!
View the full listing of upcoming HS events >>
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